My computer is infected with a spyware called “XP Internet Security”. Although it sounds like an official security program, it is actually an annoying virus like program that snuck on to my computer and I can’t remove it. It pops up every time I open any application and I have to shut it off each time. I looked it up and found out it was nothing more then a malicious form of spyware.
So, I decided to go to Best Buy to see if they sold any spyware removal software which could remove it. I was referred to the Geek Squad. The Geek Squad agent told me that she knew exactly what the issue was and I would have to bring in my computer and pay 200.00 for them to wipe my system of it. She said there is no other way.
However, when I did a search online I found that the recommended thing to do my numerous websites and review sites was to get something called “Spyware Doctor” which will remove it. But, the Geek Squad agent told me I wouldn’t even be able to download it. So, I downloaded the free “scan only” version, which downloaded just fine. Should I continue with buying the full version to fix the problem or was the Geek Squad agent correct that it won’t work?
Geek Squad is rarely correct. The spyware may give you trouble trying to download and install programs that remove it. That’s how they work. They disable the programs that can be used to removed them. But there’s ALWAYS a way around it. This usually involves starting in Safe Mode and doing malware and virus scans from there. Don’t waste your money with Geek Squad.
on: 24th February 10